Holiday Motel and RV Resort in Hope BC
 
Our Terms
Holiday Motel Terms and Conditions

Terms of Use

Thank you for visiting our website. By visiting or booking your stay at this website, you accept the following terms and conditions. Please read them carefully.

Copyright

The compilation of all content included on this website, such as text, graphics, logos, buttons, icons, images, documents, web pages, digital downloads, data compilations, and software, is the property of this website owner (Holiday Motel & RV Resort) or its content suppliers.

 

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy you may contact us anytime. We reserve the right to make changes to this policy. Any changes to this policy will be posted. If you link to other websites, please review the privacy policies posted at those websites.

 

Online Reservation System

The Quokka Booking System uses secure, high-encryption transactions throughout. Any information provided through this system will be held in the strictest confidence. This booking system operates in full compliance with both federal and provincial privacy legislation. Please review the policies at this website for more information relating to reservations or booking your stay with us.

 

Book It! and Request It!

When you select a room using the Book It button, your reservation for that room will be completed when you conclude your booking session on this tool. No further action is required.

When you select a room using the Request It button, your selected room is put "On Hold" until the property manager can review your application. This is normally completed within 1 to 2 days of your booking request. This extra step may be necessary when there is only one room of a particular room class. Please consider the following example. Say there is only one room of a particular room type available. The manager could take a telephone reservation for that room while you are reserving the same room on the internet. This would lead to a double-booking situation. Please be assured that if you select a room using the Request It! button, your room is made unavailable to other users of this internet booking system. The property manager will be informed immediately of your request and will be contacting you to inform you of the status of your reservation application.

 

Group Booking Policy

A credit card is required to make booking, and the first night fare is prepaid 60 days prior to booking dates. Individuals should make their own reservations in order that we may best match their needs to rooms. To block off intended weekends, a non-refundable reservation fee of $100 is required, along with information for a contact person, their mailing address and valid credit card number. Cancellation and change to length of stay is free before the prepayment, but in order to cancel your booking after prepayment please call us 5 days prior to booking dates or you will remain responsible for full payment.

You are recommended to provide an email address so that we may confirm bookings. A group reservation form is available to allow you to check off services or rentals required, with prepayment of those items and the dates of the event. The person supplying the credit card number also takes responsibility for the group, if anything unforeseen might happen.

 

Cancellation Policy

A Credit Card is required on all reservations. Cancellation notice is required 5 days in advance of arrival during May - October, and 2 days for the remainder of the year. If you should fail to cancel your room or RV site within policy guidelines and are a no show, your first night's accommodation will be charged through. The room or RV site is held until 11 am of the following day.

Front desk is open from 8 am to midnight, but late check-ins after 10pm must be notified before 10 pm of arrival date.

Bookings with invalid credit cards may not guarantee the room or RV site reservation.

Children under 3 years old are not to be charged when they share beds with parents.